My New Insurance Company Finally Acknowledged My Existance

January 21, 2014

in Is It Just Me?, Nutella: I Can Eat a Jar The Size of My Head

Big day here at the Kablooey house — I finally sort of have health insurance. I’m still not able to get my prescription medication and don’t really know why, but I’m self-medicating with carbs and Diet Dr Pepper. So that’s a solution, right?

I even got a call tonight from some NY State of Health minion who wanted to know if my issues had been resolved. I asked him to be more specific, because “issues” is kind of a broad category and I didn’t want him thinking I was across-the-board wonderful. (Can’t have people thinking that. Note to self: you really should use that new mental health coverage.)

I asked how he knew I was having insurance problems. Was it the Department of Health complaint, the multiple incomplete applications clogging my file, the myriad supervisors who said they were looking into the problem, the Facebook comments I left? What?

He had no idea. I was on some “follow up with these people who keep calling” list, so he called. I said I had moved from limbo into the realm of the theoretically insured. He seemed pleased and excused himself to get back to his list.

Mind you, I still don’t have authorization for the MRIs I’m supposed to have next week, but since I now had a temporary ID card for my theoretical insurance, I called Sloane Kettering up and tried to get the go-ahead.  It didn’t go well.

They didn’t think my fancy new Platinum insurance was one they accepted. I mentioned that I’d chosen the plan because it was listed on their website AND I’d made a call to them to double-check before picking it, but they said they’d have to get back to me.

Patience and Dr Pepper are my only weapons at this point, but I’m not giving up. I just hope I don’t get hit by a bus in the forseeable future. Or anytime, really, but especially not before my insurance kicks in.

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